Free Shipping for Subscription & Bundles  ·  600 FREE bags in every box
Help center

Questions, answered.

Everything restaurant owners ask us before and after they switch. Can't find it? Message us.

Ordering & pricing

How many bags come in a box?

Every box is 500 bags plus 600 free, 1,100 total. Subscribers get extra bags on top in every delivery.

Why is subscribing cheaper?

Predictable volume lets us run production more efficiently, and we pass that back: lower per-box pricing plus extra free bags in every cycle.

What is the Discovery Box?

A one-time trial box for $9.27 plus $12 shipping so you can test the bags in service before committing. One per restaurant.

What is Build Your Own Box?

Our bundle. Pick 4, 8 or 12 boxes per cycle in any mix of sizes. Per-bag price drops as low as $0.045 and free bags stack up to 7,600 per cycle.

Subscriptions

Can I pause, skip or cancel?

Yes, anytime, from your account in two clicks. No contracts, no cancellation fees.

Can I change my size mix?

Message us with your new mix and we update it before your next billing date. Your price only changes if you change your box count.

When am I billed?

On the day each delivery ships, at the frequency you chose. You get a reminder email three days before, with time to skip or make changes.

What if I run out of bags early?

Order an individual box anytime at subscriber pricing, or bump your plan up a tier for the next cycle.

Shipping

How much is shipping?

Free on every subscription and bundle. The Discovery Box ships for a flat $12.

How fast do orders arrive?

Orders ship in 1–2 business days and typically arrive in 3–4.

Where do you ship?

Everywhere in the US mainland.

Product & sizing

How thick are the bags?

14 to 17 micron depending on size, up to 42% thicker than the 12-micron bags most distributors carry. Load-tested at 22 lbs.

Which size should I start with?

Medium fits most takeout orders of two to three entrées. Small is for single meals and pastries, Large for group orders and catering. Most kitchens run a mix.

What sizes do you make?

Small 8" + 6" × 16", Medium 10.5" + 6" × 21", Large 12" + 7" × 22". Containers and cups are coming soon.

Do the bags have printing?

Yes, the classic red on white "Thank You" print your customers already recognize.

Still stuck?

Message us and a human answers within one business day.

Contact us